Datenschutzerklärung: So schützen wir deine Privatsphäre bei SnapFick

Introduction and General Provisions

Welcome to SnapFick. Your privacy is of paramount importance to us. This Privacy Policy outlines the types of personal information we collect, how it is used, and the measures we take to protect it. By accessing or using our platform, you consent to the data practices described in this policy. This document applies to all services offered by SnapFick, including our website and mobile applications.

We are committed to handling your personal data with transparency, security, and respect. This policy is designed to comply with applicable data protection laws, including the General Data Protection Regulation (GDPR). Please read it carefully to understand our views and practices regarding your personal data.

What Data We Collect

To provide and improve our services, we collect several categories of information:

• Account Information: Data you provide during registration, such as your username, email address, date of birth, gender preferences, and a profile biography.
• Profile Content: Information you add to your profile, including photos, interests, and any other details you choose to share publicly or with matches.
• Usage Data: Information about how you interact with our platform, such as your IP address, device type, operating system, browser type, pages visited, time spent, and features used.
• Communication Data: Content of messages, snaps, and other communications sent through our platform. We process this data to facilitate your conversations and for safety monitoring.
• Technical & Log Data: Automatically collected data including crash reports, performance metrics, and diagnostic information to ensure service stability.
• Location Data: Approximate location information (at city/region level) derived from your IP address or provided by you to enable location-based matching features. Precise GPS location is only collected with your explicit permission.

How We Use Your Data

Your data is utilized for specific, legitimate purposes to operate and enhance your experience on SnapFick:

• To create, maintain, and secure your user account.
• To facilitate matches and connections between users based on shared preferences and location.
• To provide, personalize, and improve our core services, including our matching algorithms and user interface.
• To communicate with you regarding service updates, security alerts, support responses, and promotional offers (where you have consented).
• To monitor and analyze usage trends and platform performance to develop new features and ensure a safe environment.
• To enforce our Terms of Service, prevent fraud, spam, and abusive behavior, and comply with legal obligations.
• To process any transactions, such as subscription payments, securely.

We process your data based on your consent, the necessity to perform our contract with you, compliance with legal obligations, or our legitimate interests in improving and securing our services.

Sharing Data with Third Parties

We do not sell your personal data. We may share your information in the following limited circumstances:

• Service Providers: Trusted third-party vendors who assist us in operations (e.g., hosting, payment processing, analytics, customer support). These partners are contractually bound to handle data securely and only for the purposes we specify.
• Legal Requirements: If required by law, regulation, legal process, or governmental request, we may disclose information to protect our rights, your safety, or the safety of others.
• Business Transfers: In connection with a merger, sale of company assets, financing, or acquisition, user information may be transferred as a business asset, subject to the promises in this policy.
• With Your Consent: We will share information with third parties when you have given us explicit permission to do so.

Any profile information you choose to make public will be visible to other users of the platform as intended by the service's functionality.

Data Protection

We implement robust technical and organizational measures to safeguard your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit using SSL/TLS protocols.
• Secure storage of data on servers with strict access controls.
• Regular security assessments and penetration testing of our systems.
• Internal data access policies limited to authorized personnel on a need-to-know basis.
• Procedures to handle any suspected data breach promptly and in accordance with legal requirements.

While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We encourage you to use strong passwords and keep your login credentials confidential.

Your Rights

Depending on your location, you have certain rights regarding your personal data. You may exercise these rights by contacting us via the details provided below:

• Right to Access: Request a copy of the personal data we hold about you.
• Right to Rectification: Request correction of inaccurate or incomplete data.
• Right to Erasure (Right to be Forgotten): Request deletion of your personal data under certain conditions.
• Right to Restrict Processing: Request limitation on how we use your data.
• Right to Data Portability: Receive your data in a structured, commonly used format to transfer to another service.
• Right to Object: Object to our processing of your data based on legitimate interests.
• Withdraw Consent: Where processing is based on consent, you may withdraw it at any time, without affecting the lawfulness of prior processing.

We will respond to your request within a reasonable timeframe and in accordance with applicable law. You also have the right to lodge a complaint with your local data protection authority.

Cookies

SnapFick uses cookies and similar tracking technologies to enhance user experience, analyze site traffic, and personalize content. Cookies are small data files stored on your device.

Types of cookies we use:

• Essential Cookies: Necessary for the website to function, such as maintaining your login session.
• Analytics Cookies: Help us understand how visitors interact with the website, providing information about page views and feature usage.
• Preference Cookies: Remember your settings and preferences, like language or region.
• Advertising Cookies: Used to deliver relevant advertisements and measure campaign effectiveness (used only with your consent).

You can control cookie settings through your browser preferences. Note that disabling certain cookies may limit the functionality of our services.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, services, or legal requirements. The "Last Updated" date at the top of this page will indicate when revisions were made. We will notify you of any material changes via email or a prominent notice on our platform before the changes become effective. We encourage you to review this policy regularly to stay informed about how we protect your information.

Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact our Data Protection Officer:

Email: [email protected]
Postal Address: Data Protection Officer, SnapFick GmbH, Musterstraße 123, 10115 Berlin, Germany
Website Contact Form: /contact

We are committed to working with you to resolve any privacy-related issues promptly and fairly.